**********The employees of the Logansport Goodwill store are being mistreated by their management team**********
- The management team is consistently rude and intimidating to the employees.
- There is negativity from management nearly every day.
- Certain members of management give dirty looks and say snide remarks to both employees and customers. Employees and customers come to the store with a positive attitude and good mood and managers bad attitudes ruin the positivist.
- All of the management staff should be supportive of individuals with physical and mental disabilities. They are not, at all.
- Isn't that what Goodwill is supposed to be about, even ambassadors of?
- That is not happening in Logansport Goodwill.
An employee who told the management staff that they were having a severe prescription drug reaction, and asked for help, was drug off the hospital and forced to take a drug screen. Not for medical attention, when it was needed. Then forced off work for a week without pay. The employee notified the store manager of the drug reaction. The manager came up to the employee at the register, leans over and says, " You better clock and take your break, and get yourself together, because there is no one else to cover your shift!" This was said in a very snotty, derogatory tone. This employee should have received medical attention. They should have called an ambulance. A few minutes later, the manager and a floor supervisor come up to the employee at the register and said you need to pull your drawer and come to the office. The employee came to the office and the district manager was there (You would think this person would had the knowledge and compassion to have called an ambulance). The manager said, "You need to clock out right now and come with me and take a drug test." The employee was off one week unpaid until the results came back in. Which were negative, and the nurse told instantly that the results were negative, but it takes a week to fax the results to South Bend.
- This DISCRIMINATION & NEGLIGENCE!
- The employees are tired of coming in to work every day and dealing with the negative attitudes from management.
- As soon as we walk through the back door, we can feel the negative energy. It brings you down, and makes your jobs very unnecessarily stressful.
- Even volunteers have complaints about the negative attitudes of most of the management team. Workers have often said how the negativity is difficult to deal with.
- Nearly everyday that some of the upper management comes to work, they a very negative attitude, as soon as they walk through the door. They snap at employees and sometimes customers.
- There are several customers that have been saying that they have been treated badly. You definitely do not want to make management mad or they will take it out on you. Even if it has nothing to do with you.
- Employees are unexcused and or tardy and written up if they are not at work and in the hospital with a sick child.
- Customers have complained about the store managers grand-kids behaviors in the store, & her 10 year-old granddaughter has tried to ring up customers on the cash register. The employee had to physically and verbally stop her from touching the register and trying to ring up customers. The granddaughter gets into the jewelry case many times messing with the jewelry, when customers are not even allowed to do that. The manager said that her 10 year old granddaughter owed her money and the girl had to work it off at the store.
- Customers even have complained about the managers grand-kids, the way they tear up the store, act in the store, and shop when the store is not even open, then buy the stuff after the store opens.
- Workers have been afraid to speak up, even when corporate has come to the store, for fear of being mistreated by the manager.
- Most of the supervisors all come in early or stay late working off the clock to get their work done, because they fear the repercussions of the manager if they aren't caught up. It is not fair for them to have to work off the clock, and this happens nearly every single day.
- An employee was verbally attacked by the store manager on the sales floor, because they called Human Resources too get information about medical leave, attendance, and to acquire health forms. The manager said to the employee, in front of customers and everyone on the sales floor, "The next time I think about going above her head, I might want to think twice!" She was very rude and hateful, and threatening.
- You can clearly see that she tries to rule her employees by intimidation tactics. Do the employees not have that right as an employee?
- Should they feel that they will be threatened and mistreated if they call South Bend and Human Resources to talk about issues and ask questions?
- Isn't there an open door policy?
- Many workers feel, that with the current manager, they don't have that right.
- Workers have said that people have been afraid to speak up even when corporate has come to the store. They stated that this is "Just how she operates and the other managers have followed along, and she makes you feel like you a kid, in the last 10 years the employees have been treated badly and picked on and not treated equal, its something that needs to come out. I feel like the manager has a cold heart just because she was't treated in life fair doesn't mean that she has to treat everyone else with a cold heart." "Management giving dirty looks and sneers is a form of intimidation and when you are in management, its even worse"
- Management frequently gossips about the employees to other employees behind there back.
- One of the newest employees has said that they have gotten yelled at every day since they started. Another one already has a new job and will be leaving.
- A frequent customer of Goodwill, called the store manager today to talk to her about some of the issues she has at the store and the manager denied knowing anything of what has been going on. The customer quoted the store manager as saying, "I have worked here for 19 years and am not about to let ************* take me down." the customer stated that the store manager tried to pressure the customer into saying if she had spoken with a certain employee.
- Is it a good thing for workers to fear their manager.
- Many of employees at Logansport that feels this way.
- It seems that the manager will go to any extreme to protect herself and her job.
- Many customers have been saying they don't even enjoy going in there in the store anymore. They say when they have found items with items with no tags that the manager will raise the price on clothing when the similar items are all the same price. They say they are even been afraid to get price checks. employee told rose you don't need to buy that that you prob have 100 at home.
- Customers have been embarrassed by management in front of the entire store. There have been complaints about the store managers grand-children's behaviors in the store.
- A customer told an employee that management gossiped to employee to about her. Saying, "************ hygiene was not good and ************ has body odor." The customer was upset and offended by this as well as embarrassed. No one in management in that store ever came to the employee personally and said one word about hygiene.
- A former employee informed me that they had a nervous breakdown and had to quit. Two former and one current employee have all suffered nervous breakdowns at work due the stress of the management staff. She felt so much pressure from management that she couldn't handle it. She said they didn't accept doctors notes. She felt harassed so much that they wanted her to quit instead of fire her. She was wrote up for stealing and was proven that she didn't steal, but it was never removed as a right up, and this caused her much mental stress.
- Another frequent shopper of the store, has stated that management staff routinely disrupts the flow of merchandise when this customer is there shopping. They said they feels is to keep from them buying certain things. This against company policy.
- Employee state that if they could find another job that they would leave, because they doesn't like how they are treated.
- Three verified nervous breakdowns have been suffered by 3 different employees while on the job, due to stress from managers. Many have been the victim of verbal and mental abuse while working at the Logansport Goodwill.
- The store manager was overheard when she came back from a mangers meeting at South Bend that was about treating your employees better, and with more respect. The managers response was, "I'll never change." Who wants to work for someone like that? Not me, nor do several others that have no other options. This is not right.
- The work conditions there are not safe either. There is never enough room to work without tripping, and the fire door is almost always blocked by something in back.
- The entire backroom is a safety hazard.